Terms & Conditions FAQ

Top Questions

Ordering

Account Management

Shipping

Returns & Exchanges

Placing a Group Order

Product Warranty

Price Match Guarantee

Top Questions

Top Questions

How can I contact FashionSealUniforms?

Phone: 1-661-558-7453
Monday-Friday: 9am-9pm ET

Saturday: 9am-5pm ET

Email: cs@fashionsealuniforms.net

How do I place an order?

Ordering from FashionSealUniforms is simple, easy, and secure. Simply select the color, size, personalization options (if applicable), and the quantity then click the “Add to Cart” button on the product detail page. The Shopping Cart page will then display the items in your cart and will allow you to change the quantity of each item you’ve selected or remove items. From the Shopping Cart page, you can either proceed to checkout or continue shopping.

When you have finished shopping, click on the shopping cart icon at the top-right of the page to review your selections. When you are satisfied with your order, click the “Proceed to Checkout” icon to complete your purchase.

Note: If you experience any problems with items disappearing from your shopping cart, make sure you have Cookies enabled in your web browser.

How can I place a group order?

Just contact Customer Service at 1-661-558-7453, Monday through Friday between 9am and 9pm ET, or Saturday between 9am and 5pm ET.

How do I use a promo or coupon code?

Discounts and promotions are listed on top .

Are there exclusions to promotions and coupons?

Flat shipping offers apply to the 50 US states only. 

Only one coupon code can be applied per order.

How do I track my order?

With the exception of special order items, all customers will receive a shipping confirmation email that includes a tracking or delivery confirmation number.

You can also track your order via Fed Ex tracking number at https://www.fedex.com/Tracking USPS does not provide order tracking, only delivery confirmations.

What is FashionSealUniforms’s Return Policy

Items are entitled to be refunded or returned based on complaint. If an item is damaged during shipping, a replacement item will be sent free of charge. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund. Exchanges are granted on a case-by-case basis. There is restocking fees of 18% for all returns.

If you have additional questions, please call us at 1-661-558-7453.

 

How do I exchange an item?

Visit our online returns page where we also provide the option of an easy exchange once you complete the return process.

 

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Ordering

Ordering Information

How do I place an order

Ordering from FashionSealUniforms is simple, easy, and secure. Simply select the color, size, personalization options (if applicable), and the quantity then click the “Add to Cart” button on the product detail page. The Shopping Cart page will then display the items in your cart and will allow you to change the quantity of each item you’ve selected or remove items. From the Shopping Cart page, you can either proceed to checkout or continue shopping.

When you have finished shopping, click on the shopping cart icon at the top-right of the page to review your selections. When you are satisfied with your order, click the “Proceed to Checkout” icon to complete your purchase.

Note: If you experience any problems with items disappearing from your shopping cart, make sure you have Cookies enabled in your web browser.

Can I order by Phone or Email?

Our secure online ordering process is the preferred and most expedient method of ordering from FashionSealUniforms. However, we understand that there may be times when you would prefer to order by phone or regular post mail.

FashionSealUniforms Mail Order

Star Uniforms,

P. O. Box 1863, Bakersfield, CA 93303-1863

We will begin processing the order as soon as it is received. Please include an email address to receive an order confirmation and tracking information on your shipment.

How do I track my order?

With the exception of special order items, all customers will receive a shipping confirmation email that includes a tracking or delivery confirmation number. To track an order after it has been shipped, click on the “Order Status” icon at the top right-hand corner of the navigation bar. Then enter your order number and email address or billing zip code.

You can also track your order via Fed Ex tracking number at https://www.fedex.com/Tracking USPS does not provide order tracking, only delivery confirmations.

What forms of payment does FashionSealUniforms accept?

FashionSealUniforms accepts payment by Visa, MasterCard, and American Express for online orders. When ordering by mail or fax, we accept payment by the aforementioned credit cards as well as by check or money order. FashionSealUniforms will charge for the processed in-stock items, plus the entire amount of shipping & handling costs.

Does FashionSealUniforms charge sales tax?

Sales tax will only be charged as per State rules.

How do I use a promo or coupon code?

In the “Other Information” section at the bottom of the Checkout page, enter your offer code in the “Promo Code” box and click “Apply” to update your order subtotal. Limit one promo or coupon code per order. Due to the extremely low prices we offer for Littmann and Welch Allyn diagnostics, we regret that you cannot use a coupon to purchase those products.

Are there exclusions to promotions and coupons?

Flat shipping offers apply to the 50 US states only.

Only one coupon code can be applied per order.

How do I use a gift certificate code?

In the Payment section of our Checkout page, click “Apply a certificate” and enter your code in the ” Certificate” box and click “Apply” to update your order subtotal. Multiple gift certificates can be used on a single order.

Image descripging how to access the item size chart

What if an item is not in stock?

On occasion, demand for a product will exceed the quantity in stock. If this is the case, you will see a message about the availability of that item when you hit the Add to Cart button.

How can I cancel or change my order?

Please remember that in-stock items ordered before 2:00 PM ET Monday-Friday (excluding holidays) will ship the same business day! If you need to cancel or change an order, please call us at 661-558-7453 during regular business hours or email cs@fashionsealuniforms.net as soon as possible with your request. An item may be cancelled up until payment has been processed. Once payment has been processed, the buyer is responsible for payment.

How do I order the correct size?

You can find the size chart for any item on the product page. Simply click on the measuring tape to open the size chart for the item you are viewing.

Image describing how to access the item size chart

Can I personalize my purchase?

 

 

Yes, FashionSealUniforms can customize your purchases with personalized embroidery or engraving.

What items are available for embroidery?

FashionSealUniforms offers embroidery on solid scrub sets, solid tops, solid jackets, t-shirts, lab coats, select blood pressure devices, select bags, and nurse kits. You can add up to three lines of embroidered text and/or an embroidered emblem. Lettering is available in 13 thread colors and multiple block and script font options.

What items are available for engraving?

FashionSealUniforms offers engraving on select FashionSealUniforms and Littmann stethoscope heads and/or binaural tubes. Engraving is also offered on stethoscope heads from other top brands, as well as select reflex hammers, scissors and name tags. Engraving is available six font options.

How much does it cost to embroider an item?

It is cheap and provided on products page.

How much does it cost to engrave a stethoscope?

It is cheap and provided on products page.

When will I receive my personalized items?

Please allow an additional 2-4 business days for delivery of embroidered or engraved items.

Can I return or exchange personalized items?

Unfortunately, FashionSealUniforms cannot exchange or refund any items that are embroidered or engraved unless the item is defective. Please verify all your instructions before submitting your order.

What if FashionSealUniforms is unable to accept my order?

Please note that FashionSealUniforms may be unable to accept or may need to cancel certain orders. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. All payments are due upon receipt. If a payment is not received or payment method is declined for incorrect information provided by the buyer, the buyer will be contacted for correction or to provide other form of payment. If no payment is received, no items will be shipped.

Is shopping at FashionSealUniforms secure?

You can feel completely secure when ordering from FashionSealUniforms. All online transactions at FashionSealUniforms are handled with an industry-standard technology called Secure Sockets Layer (SSL), which encrypts (or encodes) sensitive information before it is sent over the Internet.

Computer Monitor Color Accuracy?

We do our best to accurately represent the appearance of the products we sell on our online store. However, please keep in mind that if your monitor color settings have been changed or are not set to the default standard settings, a product’s true colors may not appear as they should on your screen.

Does FashionSealUniforms have a catalog?

We do not publish a printed catalog. Instead we maintain a “live” catalog on the internet. This way you have access to the newest products, “Everyday Low Prices”, and a selection that surpasses any mail order catalog!

You can find our entire assortment on our website at https://www.fashionsealuniforms.net

Placing a Group Order

Placing a Group Order

How do I place an order for a group?

Just contact Customer Service at 1-661-558-7453, Monday through Friday between 9am and 9pm ET, or Saturday between 9am and 5pm ET.

What if I am unable to call during Customer Service hours?

No problem, just complete the contact form and a Customer Service representative will contact you.

Do I have to place an order by phone?

Speaking by phone with a Customer Service representative is the most efficient way to complete your group order, but your representative can also communicate with you by email. Just complete the contact form we’ll help you find the best possible ordering process to suit your needs.

What information do I need to have ready when I talk with Customer Service?

You don’t have to make any preparations for your first conversation by phone or email. You will be assigned a dedicated account specialist who will answer your questions and guide you through the entire process from purchase to delivery.

Are there discounts for group orders?

There are volume discounts and special offers available for qualifying orders. Your dedicated account specialist can tell you about any discounts that would be available to you.

Does FashionSealUniforms’s Return Policy apply to group orders?

Yes. (Please note that apparel with custom logos cannot be exchanged or returned.)

Are Custom Logo and Personalization Services available for group orders?

Yes.

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Price Match Guarantee

Price Match Guarantee

How does the FashionSealUniforms 100% price match guarantee work?

We provide better pricing than many stores.

Can I apply this guarantee to a similar product in a different style, size or color?

No

Does this guarantee include items that are personalized?

We provide better pricing than many stores.

Does this guarantee include reconditioned or refurbished items?

No.

Are clearance, closeout, or liquidation sales included in the price match guarantee

No.

What if I use a coupon at another retailer’s site, can I use the price after the coupon is applied for comparison?

We provide better pricing than many stores.

Are tax, shipping and handling charges included in the prices that are being compared?

We provide better pricing than many stores..

How do I contact FashionSealUniforms to redeem this guarantee?

Contact us via e-mail cs@fashionsealuniforms.net or phone 1-661-558-7453 within 7 calendar days of your purchase.

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Shipping

Shipping

How will my order be shipped?

Shipping will be paid for by the buyer according to the shipping cost offer as provided at the time of purchase. Shipping cost are non – refundable. If an item is lost during shipping, the total cost of item, including shipping, will be refunded to the buyer by the seller. UPS ground shipping are delivered at you door step. Delivered packages at your at your door steps are non refundable. Processing fees are non-refundable.

How much does shipping cost?

A. Shipping Costs- Domestic

(Includes the cost of Shipping + Handling + Insurance)

 

Shipping Rates

 

Order Amount: Economy Premium Ground*
From To    
$0 $14.99 $5.00 $11.99
$15.00 $25.99 $5.00 $14.99
$26.00 $49.99 $5.00 $16.99
$50.00 $74.99 $10.00 $18.99
$75.00 $99.99 $10.00 $20.99
$100.00 $149.99 $10.00 $22.99
$150.00 $199.99 $15.00 $26.99
$200.00+   $18.00 + $3 for every $50 above $249.99 $29.99 + $3 for every $50 above $249.99

C. Shipping Costs – All Other International

Mexico, Japan, Italy, and Netherlands: Add 06 US Dollars per line plus the rate below.

All Other Countries: Add 010 US Dollars per line plus the rate below.

 

 

 

Taxable Amount Rate*
$0 to $14.99 $22.49
$15.00 to $49.99 $31.49
$50.00 to $99.99 $34.49
$100.00 to $149.99 $41.49
$150.00 to $199.99 $45.49
$200.00 to $349.99 $61.49
$350.00 to $499.99 $68.49
$500.00 to $999.99 $75.49
$1000.00 & up $96.49

* International customers are responsible for paying any additional taxes, duties, or customs fees charged by their local government. Additional shipping charges may also apply in some cases.

International Deliveries: Packages will be delivered within 7-14 Business Days (Business Days are
M-F, excluding Holidays) from date of order — depending on destination and availability of item(s)

(Note: The schedule above is ONLY an estimate, not a guarantee. All shipping is out of Fort Worth, TX.)

When will I receive my order?

 

 

Map

Most in-stock, non-personalized orders ship in 1 business day. Please allow 2-4 additional business days for personalization. Depending on the shipping method selected, your order should arrive in 1-8 business days

Order Placed Order Ships Order Delivered
Shipment Delivery Bar

U.S.A. Economy Deliveries: Delivered Within 8 Business Days

For your convenience, FashionSealUniforms ships via FedEx economical SmartPost Ground delivery service. This service
utilizes both FedEx and the US Postal Service for handling. In most circumstances, your package will be
delivered via the US Postal Service. All PO Box addresses are sent via FedEx SmartPost. Most orders shipped
via FedEx SmartPost will be delivered within 8 business days from your day of order. Business days are
Monday—Friday, excluding holidays.

U.S.A. FedEx Ground Deliveries: Delivered Within 5 Business Days

FedEx Ground utilizes the FedEx ground delivery network from door to door. This service will deliver your
package to you faster than any other ground service. Most orders shipped via FedEx Premium Ground will be
delivered within 5 business days from your day of order, if placed by 2:00pm ET. Business days are
Monday—Friday, excluding holidays.

**Not available when shipping to P.O. Boxes, Alaska, Hawaii, or US territories (Puerto Rico, Guam, Virgin
Islands).

U.S.A. 2-Day Air Deliveries: Delivered Within 3 Business Days**

Orders shipped via 2-Day Air will be delivered on the 2nd business day after your day of order, if placed before 2:00pm ET. Business days are Monday—Friday, excluding holidays.

**Not available when shipping to P.O. Boxes, Alaska, Hawaii, or US territories (Puerto Rico, Guam, Virgin
Islands).

U.S.A. Next Day Deliveries: Delivered Within 2 Business Days**

Orders shipped via Next Day will be delivered on the 2nd business day after your day of order, if placed before 2:00pm ET. Business days are Monday—Friday, excluding holidays.

**Not available when shipping to P.O. Boxes, Alaska, Hawaii, or US territories (Puerto Rico, Guam, Virgin
Islands).

If your order shipped more than 30 days ago and you still have not received it, please e-mail
cs@fashionsealuniforms.net or call 1-661-558-7453.

Do any items require additional delivery time?

Engraved nametags may require an additional 10 days to process. Some large patient-monitoring equipment may
take an additional week to deliver. Backordered items will be shipped as soon as they become available.

You will be notified within 24 hours if there is any delay to your order.

How are orders shipped to Alaska, Hawaii, U.S. territories, APO and FPO addresses?

 

 

Shipments to Alaska, Hawaii, US territories (Puerto Rico, Guam, US Virgin Islands), APO and FPO addresses are delivered via USPS. Premium Ground Service and 2-day delivery are NOT available to Alaska, Hawaii, US territories (Puerto Rico, Guam, US Virgin Islands), APO and FPO addresses.

Does FashionSealUniforms ship internationally?

 

 

FashionSealUniforms ships international orders via FedEx International Service. International customers are responsible for paying any taxes, duties, or customs fees charged by their local governments. If you have any questions, email us at cs@fashionsealuniforms.net. Please include your name, and if it applies to a specific order, please include your

What if part of my order is backordered?

If you have ordered multiple items, in-stock items will be shipped immediately via your requested shipping
method, so as not to delay your entire order. If you have ordered multiple items for international delivery,
the order will not ship until the entire order is fulfilled.

 

 

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Returns & Exchanges

Returns & Exchanges

What is FashionSealUniforms’s return policy?

 

 

Items are entitled to be refunded or returned based on complaint. If an item is damaged during shipping, a replacement item will be sent free of charge. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund. Exchanges are granted on a case-by-case basis. There is restocking fees of 18% for all returns.

What if my item is defective, broken or needs repair?

fashionsealuniforms.net partners with reputable manufacturers who stand by their products. However, on rare occasions, a product can have a defect that was undetected by the manufacturer or that becomes apparent during use. If a product you’ve purchased from FashionSealUniforms has a manufacturing defect, please contact us at cs@fashionsealuniforms.net

For repair, maintenance, and warranty service that is covered by a manufacturer’s warranty, please contact
the manufacturer directly.
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How do I return an item?

All items returned must be in their original condition with their original packaging, instruction manuals,
warranties, and tags. Items must be returned within 60 days of receipt.

How do I exchange an item?

 

 

Visit our online returns page where we also provide the option of an easy exchange once you complete the return process

 

Account Management

Account Management

How do I log in?

To review your account information, click on “My Account” in the main menu. Enter your email address and password to access your FashionSealUniforms account.

Product Warranty

Product Warranty

What is the warranty on my Littmann Stethoscope

 

Littmann® Cardiology IV™ Stethoscope 7 Years
Littmann® Cardiology III™ Stethoscope 5 Years
Littmann® Cardiology STC Stethoscope 6 Years
Littmann® Classic II Infant Stethoscope 3 Years
Littmann® Classic II Pediatric Stethoscope 3 Years
Littmann® Classic II S.E. Stethoscope 3 Years
Littmann® Electronic Stethoscope Model 3100 2 Years
Littmann® Electronic Stethoscope Model 3200 2 Years
Littmann® Master Cardiology™ Stethoscope 7 Years
Littmann® Master Classic II™ Stethoscope 3 Years
Littmann® Select and Lightweight II S.E. Stethoscope 2 Years
Littmann® Teaching Stethoscopes 3 Years

What is the warranty on my Welch Allyn Stethoscope?

Elite Electronic Stethoscope 2 Years
Harvey DLX 10 Years
Harvey Elite 10 Years
Professional Adult 5 Years
Professional Pediatric 5 Years
Planoscop 2 Years
Duophon 2 Years

 

 

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